Terms of Service

About Us

This website is operated by VKW LTD ("we", "us", "our"), a company registered in England and Wales. References to "you" and "your" mean the user or purchaser of our products.

Acceptance of Terms

By accessing or using VKWLTD.shop, placing an order, or creating an account, you confirm that you accept these Terms of Service and agree to comply with them. If you do not agree, please refrain from using our website.

You must be at least 18 years of age and legally capable of entering into a binding contract to make a purchase.

Products & Availability

We take great care to present our handbags accurately. However, colours, textures, and finishes may appear slightly different depending on your screen settings — minor variations are a natural characteristic of the materials we use and do not constitute a defect.

All products are offered subject to availability. We reserve the right to withdraw any item from sale, limit quantities, or refuse any order at our discretion.

Prices & Payment

Prices on VKWLTD.shop are shown in the currency displayed and, where applicable, are inclusive of VAT. Delivery charges are calculated at checkout and shown before payment is confirmed.

We reserve the right to amend prices at any time; however, changes will not affect orders that have already been confirmed. In the event of an obvious pricing error, we may cancel the order and issue a full refund.

Payment must be made in full at the time of order. We accept the payment methods listed at checkout. All transactions are processed through secure, industry-standard payment providers — we do not store your card details.

Order Confirmation

Placing an order constitutes an offer to purchase. The contract of sale is formed only once we send you an order confirmation email. If we are unable to fulfil your order — due to stock, pricing errors, or any other reason — we will notify you and refund any payment taken.

Shipping & Delivery

Delivery times and charges are displayed at checkout and vary according to destination and service selected. While we make every effort to meet estimated delivery windows, these are guidelines and not guarantees.

Risk of loss passes to you upon delivery. Please inspect your order promptly and notify us of any issues within the timeframe set out in our Return & Refund Policy.

Returns & Refunds

Your statutory right to cancel under UK consumer law, together with our own return procedures, is set out in detail in our Return & Refund Policy. That policy forms part of these Terms and should be read alongside them.

Use of the Website

You agree to use VKWLTD.shop only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the site by, any other party.

You must not:

• Use the website fraudulently or in connection with any criminal offence
• Attempt to gain unauthorised access to our systems, servers, or databases
• Transmit any viruses, malicious code, or harmful material
• Copy, reproduce, or redistribute content from the website without our written permission
• Use automated scripts, bots, or scrapers to access our content

Intellectual Property

All content on VKWLTD.shop — including logos, trademarks, product designs, photographs, text, and graphics — is the property of VKW LTD or our licensors and is protected by copyright and other intellectual property laws.

You may view and download content for personal, non-commercial use only. Any other use requires our prior written consent.

User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Please notify us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that breach these Terms.

Limitation of Liability

To the fullest extent permitted by law, VKW LTD shall not be liable for any indirect, incidental, or consequential losses arising out of your use of the website or our products. Our total liability for any direct loss in connection with an order shall not exceed the price paid for the item concerned.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law — including your statutory rights as a consumer.

Third-Party Links

Our website may include links to third-party sites for your convenience. We have no control over the content or practices of those sites and accept no responsibility for them. Your use of any linked site is at your own risk and subject to that site's terms.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including acts of nature, strikes, supply chain disruption, governmental restrictions, or technical failures.

Changes to These Terms

We may revise these Terms of Service from time to time. The current version will always be available on this page, with the "Last Updated" date revised accordingly. Continued use of the website following any changes constitutes acceptance of the revised Terms.

Governing Law

These Terms and any dispute arising out of them are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, save where your consumer rights under applicable law grant you access to a different forum.